On the heels of G20 Summit, Travel+Leisure India & South Asia sits down with Jyotsna Suri to understand the impact of the forum on travel and tourism, insights gained, and the path ahead.
Excerpts from the interview with Jyotsna Suri, Chairperson & Managing Director, The LaLiT Suri Hospitality Group:
T+L India: What did preparations did The LaLiT undertake to host the G20 delegation?
Jyotsna Suri: Safety and security were paramount inour preparations. We implemented stringent measures such as bulletproof glass installations and state-of- the-art security systems. Additionally, we also installed boom barriers and ensured that only authorised personnel and vehicles could access the hotel premises.
The LaLiT Group hosted distinguished G20 guests across its various hotels. Our dedicated teams embarked on an extensive beautification project. With a focus on horticulture and aesthetics, they created an inviting and picturesque ambience for guests. Our teams were committed to ensuring that every guest experienced the highest level of comfort and luxury during their stay.
T+L India: India is big on millets at present. Did The LaLiT curate any special meals for the delegates to showcase the variety of Indian millets?
Jyotsna Suri: Not only did we showcase the versatility of millets but also celebrated their numerous health benefits. Millets were not just added as an afterthought but were thoughtfully incorporated into a diverse array of dishes, spanning different courses of a meal. From refreshing and nutritious salads to hearty and satisfying main courses, and even in the realm of desserts, millets-based cuisine offered a dining experience that was both distinctive and healthful.
T+L India: What are the travel trends that you think will shape the Indian hospitality scenario
post the G20 Summit?
Jyotsna Suri: [There will be] sustainable tourism, use of technology, and wellness and health tourism. India’s involvement in international discussions on sustainability and climate change will further drive the trend toward eco-friendly and responsible travel. Travellers will prefer accommodations and experiences that prioritise environmental and social responsibility. India’s rich heritage in traditional wellness practices like Ayurveda will see a surge in tourists seeking wellness. Increased digitalisation and discussions around technology at global summits will also push hotels to enhance their digital offerings, such as contactless check-ins, mobile apps, and digital concierge services.
T+L India: What is in the pipeline for The LaLiT?
Jyotsna Suri: Following the G20 Summit, The LaLiT Suri Hospitality Group is strategically focussed on capitalising on India’s increased visibility as a compelling tourist destination. Leveraging this platform, our plans include the implementation of targeted marketing campaigns designed to attract a greater number of both national and international visitors. As we move forward, we are dedicated to offering unique and inclusive experiences to our guests, making their stay with us both memorable and culturally enriching.
Related: Here’s How The LaLiT Group Is Ensuring That Food Reaches The Needy During This Crisis.
Written By
Simrran Gill
Features EditorAn advocate of slow travel, Simrran Gill can mostly be found documenting her journeys, food, and people. Often fascinated by life in general, she is a true-blue Delhite and loves every opportunity to pack a suitcase and hop on the next flight out. She is a post-graduate in journalism and has previously worked with Outlook Traveller. When not travelling ..Read More
